Support

Get in touch

Rivori is a small operation, so these go to people rather than to a ticket queue. Pick whichever is closest and we'll answer.

Reporting something on Rivori

If you’re signed in, the fastest route is in the app: open the menu on any wish, board or profile and choose Report. You can block the person in the same step, which hides their boards and wishes from you everywhere on Rivori and stops them seeing yours.

We look at every report and aim to respond within two business days. Anything involving a threat to someone’s safety, or content involving a minor, is handled the same day — email the address below and put URGENT in the subject.

You don’t need an account to report something. If you found a board through a shared link and something on it is wrong, email us with the link and we’ll take it from there.

Support

Something broken, a question, or a report. This is the right address if you’re not sure.

support@rivori.app

Privacy and your data

A copy of your data, a correction, or anything about how we handle it.

privacy@rivori.app

Copyright and legal

Someone using your photo, your work or your brand without permission.

legal@rivori.app

Security

Found a vulnerability? Tell us before you tell anyone else and we’ll work with you.

security@rivori.app

Things you can do yourself

  • Delete your account. Settings → Delete my account, on the web or in the app. It removes your boards, your wishes and your uploaded photos for real — see the privacy policy for exactly what goes and what survives.
  • Stop the emails. Every message has a one-click unsubscribe, and Settings has a switch per category.
  • Make a board private again. Open the board, then Customize → who can see it. Unlisting takes it off Discover and out of search.
  • Unblock someone. Settings → Blocked accounts.

What we won't do

We won’t tell someone who reported them, and we won’t tell someone they’ve been blocked. Both of those turn a safety control into an argument.

We also can’t help with an order you placed at a shop. Rivori links out to the retailer and never handles the purchase, so the money, the delivery and the returns are between you and them — more on how that works on our affiliate disclosure page.